FAQ

In a sauna, comfort is key! We recommending a swimsuit. Many people also bring sandals or flip-flops for stepping in and out of the sauna, but they’re not necessary inside.

We deliver within a 15-mile radius of 92116. Outside that area? No worries—just a small delivery fee, and we’ll bring the sauna right to you!

Here’s how we bring the heat:

• Booking & Setup: Once your event is confirmed, we’ll take care of everything and make sure all is in place and ready for your guests.

• Customizable Timelines: Events typically last between 4 to 6 hours, but we can adjust the timing to suit your needs. Whether it’s a wellness retreat, a celebration, or a team-building day, let’s craft an unforgettable experience.

Our goal is to make your event hassle-free and memorable—so you can focus on the fun while we handle the heat!

If you need to cancel or reschedule, please let us know at least 72 hours ahead of time.

• Rescheduling: If you give us enough notice, we’re happy to apply your deposit or fees toward a new date that works for both of us.

• Late Cancellations: If we don’t receive notice 72 hours in advance, the booking will be considered canceled, and services will not be delivered.

• Refunds: Deposits and fees are non-refundable, whether you’re rescheduling or canceling.

We understand plans can change and will do our best to accommodate your needs if we’re given sufficient notice.